Política de privacidad

Last updated: 20 October 2026

This privacy policy explains which personal data Divi Hosting collects, why we collect it and what rights you have. It applies to this website and to all our services.

1. Who we are

Divi Hosting ("we", "us") is responsible for the personal data described in this policy. You can reach us at info@divi-hosting.com, by phone or WhatsApp at +597 823 9737, or at Finibitastraat 7, Flora A, Paramaribo, Suriname.

2. What personal data we collect

• Information you give us: your name, business name, phone number, email address and the content of your messages when you contact us by WhatsApp, email, phone or a form on this website.
• Project information: texts, photos, logos, login details and other material you send us so we can deliver our services.
• Billing information: invoice details and payment confirmations.
• Website usage data: how you use this website, such as the pages you visit, your device and browser, your approximate location and how you found us. We collect this with Google Analytics.

3. Why we use your data

We use your personal data to:

• answer your questions and prepare quotes;
• deliver, host and support the services you order;
• send invoices and keep our financial records;
• register web addresses (domains) for you, with the details registries require;
• improve our website and our services;
• meet our legal obligations.

If the European privacy law (GDPR) applies to you, for example in the Netherlands or Belgium, we use your data because it is needed to prepare or carry out an agreement with you, because the law requires it, because we have a legitimate interest in running and improving our business, or because you gave your consent.

4. Cookies and similar technologies

• Google Analytics places cookies (such as _ga) to count visits and to show us how the website is used.
• Your preferences: we store your choice of country and language, and whether you minimised the WhatsApp button, in your browser's local storage, so the website remembers them on your next visit.
• Country suggestion: on our start page, your IP address is sent to the ipapi.co service to suggest the website for your country. We only use the country it returns and do not store it.

You can delete cookies and stored preferences in your browser settings at any time, and you can block analytics cookies with your browser or a browser extension.

5. Who we share your data with

We do not sell your personal data. We only share it with parties that help us deliver our services, such as:

• hosting and cloud providers;
• email and messaging services, such as WhatsApp;
• domain registries and registrars;
• Google, for website analytics;
• banks and payment providers;
• partners and subcontractors who work on your project.

We also share data with authorities when the law requires it.

6. Data outside your country

Some of these providers process data in other countries, including the United States. We choose reputable providers that protect personal data.

7. How long we keep your data

We keep your data only as long as we need it for the purposes in this policy. Invoices and financial records are kept as long as the law requires. Messages and quotes that do not lead to an agreement are deleted when we no longer need them.

8. Security

We take reasonable technical and organisational measures to protect your data against loss and unauthorised access. No system is completely secure, so we cannot guarantee absolute security.

9. Your rights

You can ask us to see, correct or delete your personal data, to limit how we use it or to give you a copy. You can also object to our use of your data and withdraw your consent at any time. Send your request to info@divi-hosting.com. We may ask you to confirm your identity.

If you are not satisfied with how we handle your data, please contact us first. You can also file a complaint with the data protection authority in your country.

10. Children

Our services are meant for businesses. We do not knowingly collect personal data from children under 16.

11. Changes to this policy

We may update this privacy policy. The latest version is always published on this page.

12. Contact

Questions about your privacy? Email us at info@divi-hosting.com or call or WhatsApp us at +597 823 9737. See also our Terms & Conditions.